Nurses Association of the Counties of Long Island, NY
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Triage Nurse

Boston, MA

Details

Hiring Company

Northeast Healthcare Recruitment

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Position Description

We are seeking a Triage Nurse to join our practice in Brighton, MA. 

The Triage Nurse is a member of the Call Center Care Team, responsible for using decision-making skills to assess patient needs. The Triage Nurse will apply clinical knowledge and judgment and use said skills to analyze and act on patient care issues. The Triage Nurse will be providing clinical support in assessment of symptoms, determination of symptom acuity, assists patients and family members or other clients with concern and empathy. 

Responsibilities of the Triage Nurse

  • Assess patients' medical problems and complaints by phone and in person. Providing information and advice for home treatment when indicated. 
  • Relays triage information and facilitates communication between the provider and the patient concerning patient disposition. 
  • Assists in the management of patient utilization of health care system and provides patient education relative to health care needs, use of community resources and responsibilities of membership in managed care. 
  • Arrange for evaluation by a provider when indicated either by scheduling an appointment or telephone follow-up. Refer patients to other Health Center support services when indicated. 
  • Work within various managed care systems to make appropriate triage decisions and to coordinate referral authorizations with the Manager of Managed Care. 
  • Provide telephone advice according to established guidelines and protocols. Monitors compliance and evaluates effectiveness of home treatment instructions. 

Requirements of the Triage Nurse

  • Bachelor of Nursing or graduate of LPN School with minum four years of experience in nursing required. 
  • Massachusetts Nursing License-NR or LPN required
  • Minimum three years experience preferably in an ambulatory setting/community health center with Family Practice focus. 
  • Minimum three years experience with telephone assessment and crisis management required. 
  • Work one evening per week and saturdays as needed

Apply now

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